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Software Solutions Testimonials “Ideal Business Services Ltd has executed the successful installation and maintenance of a Flight Information Display System (FIDS) at the BVI Airports Authority (BVIAA). To date there have been no reports of deficiencies with the system. The Authority found work executed by Ideal Business Services Ltd to be of a professional standard. Mr Paul Parkinson who was assigned to BVIAA always exhibited a keen interest in his work. Once he started the job, he worked tirelessly to ensure that the service requested was provided within the required timeframe. Additionally, our staff at BVIAA has also commended his courtesy and professionalism while working on site location. These attributes have provided for Ideal Business Services Ltd to be among the Authority’s trusted vendors for the provision of professional services within the Territory. Based on our positive experience with Ideal Business Services Ltd, BVIAA know of no reason why you should hesitate to award a contract to this firm.” BRITISH VIRGIN ISLANDS AIRPORT AUTHORITY LTD. “I am writing in connection with the UNITRACK-D container depot management software. I believe we are entering our 10th year with this software now.
In that time it has given us the ability to control the containers of various third parties and to provide them with timely and accurate information. This has helped us to increase our business in a controlled and profitable way through system upgrades and other features added when necessary. I believe we have a bespoke system which forms a sound basis for our business to continue to grow and perform efficiently in the coming years.” “With reference to the UNITRACK container depot software your company installed for us over 10 years ago, it still remains the foremost tool for our operations.
During this time we have seen many changes, one of which is a significant increase in throughput and container related work, which your system has helped to manage to enormous effect. We thank you for your support and appreciate the fact no matter what, your company is always there to help.” “The software solutions for the various operations within the Willington Group, which you have developed around our exact requirements, have greatly enhanced the business processes of our subsidiary companies, and have improved the ways in which they are able to respond to customers’ needs. The local and wide area networks that you have implemented have significantly improved both internal communications within the various companies within the Willington Group and external communications with customers. “We are working with you now 3 years since you established the SB+ system on our server. We are fully satisfied with your work and service. Despite the comparatively long distance between our companies you have always been able to do necessary service works through the Internet or on phone quickly and to our satisfaction.” “We feel the bespoke chemicals trading software system that Ideal have designed and implemented for us has given our company tremendous benefits, including most importantly accurate stock control together with the control of sale and purchase contracts, sales invoicing, control of product blending and production, all interfacing directly with the financial accounts system. The solution has been bespoke designed to meet our exact requirements and the additional modifications and ongoing support have been excellent in every respect. “We are approaching the tenth anniversary of our working partnership and as such consider it an appropriate time to summarise the last ten years. “I am writing in connection with the bespoke bulk liquids storage solution which Ideal developed for us.
We thank you for your help and support, it has been much appreciated. We look forward to the good relationship that we have built up continuing for many years to come.” “We thank you for your continuing support during the past 10 years and would not hesitate to recommend you. We look forward to continuing our sound business relationship for many years to come.” “As a long-standing customer of Ideal I am pleased to put in writing our appreciation of the services that you have provided for us over the years.
In addition, Ideal’s support has always been first-rate and you’ve always been there when we need you. In summary, I would have no hesitation in recommending your services to any other organisation.” "The Saint Lucia Air & Sea Ports Authority (SLASPA) is fortunate to have benefited from the programming expertise of Ideal Business Services Limited. We are now one step closer to our vision of a fully automated business entity and Ideal has assisted us in providing the kind of Information Systems that we need to improve our service delivery. Their high level of professionalism, dedication and exceptional programming skills have contributed to the smooth transition from manual processes to automated Information Systems. Their ability to communicate effectively with users at all levels in the organization has enabled Ideal to define clear and accurate user requirements thereby providing functional and user-friendly technology solutions to SLASPA". "Dominica Air & Sea Ports Authority was introduced to Ideal Business Services by our friends at SLASPA. Presently, we have ASMIS installed and it is being used at both of our airports effectively. We are very satisfied with the level of support and the fact that ASMIS can be customized to suit our needs. The Ideal staff that we deal with are very friendly, professional and highly competent. The willingness to fulfill our requests and also make recommendations really builds our confidence in Ideal Business Services and gives the assurance that they work with the customer’s best interest at heart. Thank you IBS.”
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